Terms of Use


© 2016 MAGNUS, Inc. All rights reserved.
MAGNUS USA Inc.

Magnus Content

Magnus USA Inc. maintains this website as a convenience to online users. The information located at www.magnusdist.com was believed to be accurate at the time it was posted for public viewing.

Third-Party Content

Certain links within this website take online users to other sites located beyond www.magnusdist.com for which Magnus USA Inc. has no control over the content. Links are provided to online users solely as a convenience and Magnus USA Inc.’s inclusion of such links does not imply any endorsement of the information. Magnus USA Inc. makes no representations or warranties, express or implied, and assumes no liability in connection with any use of this information.

Right to Display, Reproduce and Distribute

Magnus USA Inc. grants to any person the right to display, reproduce, and distribute copies of the content located at www.magnusdist.com which is subject to the following conditions:

  1. The content is to be used for informational purposes only and may not be sold or distributed for commercial gain.
  2. The above copyright notice must appear on every copy of the publication or any portion of that publication.

Except as noted above, no right or license is granted under any Magnus USA Inc. copyright, patent or trademark to any other party.






Magnus Privacy Policy Statement

A. Magnus Commitment to Data Privacy Protection

The Statement set forth below outlines the Personal Data that Magnus may collect, how Magnus uses and safeguards that data, and with whom we may share it. This Statement is intended to provide notice to individuals regarding Personal Data in an effort to be compliant with the data privacy laws and regulations of the jurisdictions in which Magnus operates as well as compliance with its own Data Privacy Compliance Manual.

Magnus encourages our customers, suppliers, commercial visitors, business associates, investors and other interested parties to read this Statement. By using our website or submitting Personal Data to Magnus by any other means, you acknowledge that you understand and agree to be bound by this Statement, and agree that Magnus may collect, process, transfer, use and disclose your Personal Data as described in this Statement.

B. General Data Privacy Principles

Magnus is committed to the goal of adhering to these Privacy Principles in all processing of Personal Data.

Notice: Magnus will notify individuals at the time of collection of data, or a reasonable time thereafter based on the laws and regulations of the relevant jurisdiction, the purposes for which it is collecting and using information about them. This notice shall include information about who can be contacted about inquiries or concerns, the type of third parties that the information may be disclosed to, and choices available for use and disclosure of that data.

Choice: Magnus provides all individuals the opportunity to opt out of information disclosure to a Third Party not provided in initial notice or use in a manner not provided in initial notice. If the information is considered Sensitive Personal Data, Magnus assumes the Data Subject has opted out of having such information disclosed to Third Parties, and a Data Subject must expressly opt in to consent such disclosure.

Access: Magnus provides Data Subjects access to their Personal Data and opportunity to correct, amend, or delete that Personal Data when inaccurate.

Security: Magnus takes reasonable precautions to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alternation, and destruction.

Data Integrity: Magnus only holds information relevant for the purpose for which it is to be used, as described in this Statement. Magnus takes reasonable steps to ensure that information is reliable for its intended use, accurate, complete, or current.

Enforcement: Magnus provides recourse mechanisms to resolve individual concerns or disputes regarding Personal Data. Magnus provides the procedures as outlined in this Statement for providing verification to individuals that Safe Harbor Principles have been implemented. Magnus is committed to providing a prompt remedy for any failure to comply with the EU Safe Harbor Principles, the laws or regulations of other jurisdictions, and/or its own privacy policies and procedures.

C. Personal Data

Magnus is committed to maintaining all reasonable precautions to assure the privacy and security of Personal Data gathered by Magnus. During your use of our website or through other communications with Magnus, Personal Data may be collected and processed by Magnus. In general, Magnus collects personal contact information (e.g. name, company, address, telephone number and e-mail address), which you knowingly provide either by registration, survey, answering questions or otherwise for use in our commercial relationship. At times we may collect additional Personal Data that you voluntarily provide, including, but not limited to, job title, additional contact information, date of birth, hobbies, areas of interest, and professional affiliations.

D. Use of Personal Data

Magnus website is intended to be used by Magnus customers, commercial visitors, business associates, investors, and other interested parties for business purposes. Personal Data collected by Magnus through its website or by other means is used in support of our commercial relationship with you, including, but not limited to, the processing of customer orders, managing accounts, learning about customers’ needs, responding to inquiries, and providing access to information. Also, in compliance with the laws and regulations of the relevant jurisdiction to support our relationship with you:

  • we may share Personal Data with our worldwide affiliates to better understand your business needs and how we can improve our products and services;
  • we may use third party service providers to assist us in collecting, assembling or processing Personal Data in connection with services related to our business relationship;
  • we (or a third party on our behalf) may use Personal Data to contact you about a Magnus offer in support of your business needs or to conduct online surveys to understand better our customers’ needs; and
  • we may use Personal Data for marketing and promotional activities.

If you choose not to have your Personal Data used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell your Personal Data to Third Parties, nor share it with third parties except as set forth in this Statement.

E. Third Party Service Providers

Magnus is the commercial operator of its website and uses service providers to assist in hosting, and providing software and content for our sites and providing other services. Magnus may disclose Personal Data supplied by you to these Third Parties who provide such services under contract to protect your Personal Data. In addition, where consistent with the laws and regulations of the relevant jurisdiction, Magnus may disclose Personal Data if such disclosure:

  • is a use of the Personal Data for an additional purpose that is directly related to the original purpose for which the Personal Data was collected;
  • is necessary to prepare, negotiate and perform a contract with you;
  • is required by law or the competent governmental or judicial authorities;
  • is necessary to establish or preserve a legal claim or defense;
  • is part of a corporate restructuring, sale of assets, merger or divestiture; or,
  • is necessary to prevent fraud or other illegal activities, such as willful attacks on Magnus information technology systems.

F. Non-Personal Data Collected Automatically

When you access Magnus website, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our worldwide affiliates to monitor the attractiveness of our websites and improve their performance or content. In this case, processing is performed on an anonymous basis and at Magnus discretion.

G. Other Online Data

In addition, certain online technical applications or other interactions you have with Magnus may require the entry of business and technical data. By providing the requested information, you are consenting to the processing and storage of such information by Magnus. Unless Magnus is advised that you want this information removed from Magnus server, such information may be retained by Magnus and used for future commercial communications. A request for removal of this information can be made at the contact information provided below. Magnus will take all reasonable precautions to assure that no such information will be provided or divulged to other Third Parties, except, if applicable, those Third Parties performing site hosting, maintenance, and related site service activities.

H. “Cookies” – Information Stored Automatically on Your Computer

Cookies are information stored automatically on a website user’s computer. When a user views Magnus website(s), Magnus may store some data on the user’s computer in the form of a “cookie” to automatically recognize the user upon future visits to Magnus website(s). Magnus will make reasonable efforts to ensure compliance with the laws and regulations of relevant jurisdictions with regard to cookies.

I. Children

Magnus will not knowingly collect Personal Data from children under the age of 18. Magnus website(s) is not intended for individuals under 18 years of age

J. Security and Data Integrity

Magnus will take reasonable precautions to protect Personal Data in its possession secure against the risk of loss, misuse, unauthorized access, disclosure, alteration and destruction. Magnus periodically reviews its security measures in an effort to ensure the privacy of Personal Data.

Magnus will use Personal Data only in ways that are compatible with the purposes for which it was collected or subsequently authorized by you. While Magnus will take reasonable steps to ensure that Personal Data is relevant to its intended use, accurate, complete, and current, Magnus is also relying upon each individual to assist in providing accurate updates of his or her Personal Data.

K. Links to Other Websites

Magnus website(s) may contain “links” to websites owned and operated by Third Parties. By accessing these links, which are provided for your convenience, you will leave our site and will be subject to the privacy practices of the other website. This Statement does not apply to any personal information you provide to unrelated Third Parties.

L. Data Retention

In general, Magnus will retain Personal Data for as there is a need for the data, plus 10 years, or as otherwise required by the laws and regulations of a particular jurisdiction. For example, data will be retained during the time period that you are authorized to use Magnus website(s), including any Magnus tools accessible through our website(s). Upon termination of such authorization, your Personal Data related to use of Magnus website(s) will be removed.

M. Data Access and Correction

Upon request, Magnus will grant individuals reasonable access to Personal Data that it holds about them. In addition, Magnus will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete. Magnus also relies upon each individual to assist in providing accurate updates of his or her Personal Data. In order to access, correct, amend, or delete the Personal Data Magnus holds about an individual, the individual should contact the following:

PHONE: +1-855–962-4687

N. Changes to this Statement

Magnus reserves the right to modify this Statement from time to time in order that it accurately reflects the regulatory environment and our data collection principles. When material changes are made to this Statement, Magnus will post the revised Statement on our website.

O. Questions and Comments

If you have any questions or comments about this Statement (e.g. to review and update, or remove your Personal Data from our database) please contact +1-855–962-4687

 




Shipping Policy


Shipping Policy

Magnus puts forth great effort to ensure that all orders are shipped in a timely manner and at a reasonable cost. However, we will not guarantee the delivery date of any order. All orders placed on this site are subject to product availability and will be shipped according to our shipping policies.

Shipping Destinations

Magnus currently ships worldwide to any street address. Orders cannot be delivered to PO Boxes. Some rural and/or military sites may not be accessible to our shippers. In these cases, we will attempt to notify you and help arrange for you to pick up the order at the shipper’s main terminal.

All international orders require approval of a freight quote to be provided via email before shipment. International orders require additional validation in order to be processed, including but not limited to verification of billing/shipping addresses, phone number, and email address. To ensure your order is processed and shipped in a timely manner, please provide the most accurate information.
Each order may only have one “ship to” address. If you require multiple “ship to” addresses, please order separately for each address.

Shipping Locations

Most orders ship from one of our distribution centers located in Texas. Shipping charges are automatically calculated using one of these distribution centers as the point of origin. We may also choose to ship certain products or orders from one of our other store locations in Texas.

In some cases, Product will be shipped directly to a customer from the manufacturer. Freight costs, if any, will be calculated using this manufacturer as the point of origin.

Shipping Methods and Charges

Magnus ships orders to both commercial addresses and residential addresses. Commercial addresses are defined as business addresses situated on commercially zoned real estate, as determined by the freight carrier. Residential addresses include homes, apartments, condominiums, and other dwellings designated by the carrier as a residential address. Deliveries to residential addresses may incur additional fees. Businesses operated from a house, apartment, or other dwelling are not considered commercial addresses and will be charged any applicable residential delivery fees.

Most orders are shipped via Parcel Carrier. The shipping charges are automatically calculated online based on both the weight and dimensions of the carton in which your order will be shipped. In order to give you the best possible rate, we will contact you with a quote of the shipping charges for items that do not qualify for Free Shipping using the email address you provided with your order. You will not be charged for this order until you have accepted the shipping quote we have provided. Failure to accept these charges or respond to our attempts to contact you may result in order cancellation.

Some oversized or heavy items requiring special handling may be placed on a wooden pallet and shipped via common carrier (truck freight). Common carrier shipments are delivered curbside, that is, at the end of the driveway or along the street curb. Commercial addresses with loading docks will have the delivery made at the dock. Common carrier shipments require a signature at the time of delivery.
IMPORTANT: You will need to be sure that you have sufficient and proper equipment and personnel to unload products delivered via common carrier, as their drivers are not required to provide assistance in unloading your order. If you require methods and/or services not specified above, including but not limited to inside delivery, liftgate delivery, set-up & assembly, upstairs/high-rise delivery, delivery notification, residential delivery, or date specific delivery, you must contact us for a price quote on the desired additional service(s). The charges for these additional services will be in addition to any shipping charges.

Your credit card will not be billed without your approval. If we determine that additional charges are necessary (for example, residential delivery) that you have not approved, your order will not ship and we will attempt to contact you using the email address and phone number you provided with the order.

Magnus does not ship orders C.O.D.

In cases where orders are held at the terminal by the shipper, Magnus will make every effort to contact you to inform you of the situation and help arrange for you to pick up the order. Orders may be held for reasons including but not limited to inaccessible destination address, incorrect/insufficient contact/address information, etc. You will be responsible for any storage costs, redelivery charges or other fees that may result from holding the order at the terminal.

Split Shipments and Backorders

Magnus will attempt to ship all orders complete from one location in the fewest number of shipping cartons required. When it is not possible to ship your entire order from one location, we may elect to split the order and ship from multiple store locations and/or shipping centers.

Magnus will drop ship equipment and/or supplies directly from our manufacturers to you when the need arises due to an out of stock situation, reduced shipping time, etc. Generally, we will attempt to notify you using the email address or phone number you provided when the order was placed.

On rare occasions there may be an item on backorder or still in-transit to our warehouse from the manufacturer. We will attempt to contact you by phone to explain the situation and offer solutions. Magnus does not backorder products. If an item is not in stock on our website, you will not be able to order it. Please use the “Expected Restock Date” to determine when to check back on the product’s availability, or contact us for assistance.

Because we try to use as much of our warehouse space as possible to carry inventory, we are not able to hold items on partial orders for a single delivery. We also cannot hold paid merchandise for extended periods of time.

Delivery Time

Due to our vast inventory, we are able to ship most orders within 1 business day after receiving it, with approved payment. Products listed as “special order” will be shipped at the earliest possible date. Your expected delivery date is determined by the date of shipment from our shipping centers and the shipping preference you select.

While we will make every effort to provide your order by the desired date, Magnus does not guarantee the timely delivery of any item. To avoid disappointment, please allow sufficient time for delivery.

All shipments travel during normal business days, which do not include weekends, holidays, and other official days of rest. To estimate when your order will arrive, please use the chart below. This chart is provided for reference only, and is not always reflective of true time frames. Please remember to take into account federal holidays, inclement weather, and other factors beyond our control that may affect the arrival of your order.

 Ship Method

 Order Processing Time*

 + Transit Time

  = Total Delivery Time

 Next Day Air

 1 business day

 1 business day

 1-2 business days from order date

 2nd Day Air

 1 business day

 2 business days

 3 business days from order date

 3rd Day Ground

 1 business days

 3 business days

 4 business days from order date

 Standard Ground

 1 business day

 1-8 business days

 2-9 business days from order date

 Free Shipping

 1 business day

 1-8 business days

 2-9 business days from order date

 All Special Orders

 2-6 weeks

 1-8 business days

 3-8 weeks from order date

*Orders placed online and via phone are received into our system for processing the next business day.

Orders Damaged in Shipping

While every effort is made in packing and correctly filling your order, occasions will arise where a package is lost or damaged in transit. To insure your order is received complete and undamaged, we recommend the following order check-in procedure:

1. Inspect the entire shipment for visible damage prior to accepting the shipment, and note any damage on the delivery ticket/bill of lading before the delivery person leaves. For packages left at your doorstep, inspect the exterior of the carton(s) and note any large dents or tears on your packing slip (invoice).

2. Verify the number of packages delivered with the packing slip provided by Magnus.

3. Unpack your order immediately and inspect for hidden or concealed damage, even if you don’t plan on using the item right away.

4. Should any damage be discovered, retain the shipping carton and any inner packaging, request inspection immediately from the carrier as well as make a written request to the carrier. Hidden or concealed damage must be reported and an inspection requested within 5 days of delivery.

Then contact Magnus toll free at 1-855-962-4687 to inform us of the situation. Please have your order number, shipping information and tracking number ready to assist us in this process.

Magnus is not responsible for damaged items accepted and signed for at the time of delivery. Magnus will arrange for return shipping to our distribution center for an item that was sent to you in error, received defective, or damaged in shipping (assuming the criteria for the order check-in procedure outlined above has been reasonably met).

Canceling an Order

If you need to cancel an order, please contact us during our normal business hours as soon as possible, preferably by phone for fastest action. If the order has not shipped, we will stop the order and cancel or refund any charges we have posted for the order.
You will be responsible for round trip shipping costs on any order that has been shipped prior to cancellation, that is refused at time of delivery, or is shipped in good faith but returned to us due to incorrect or incomplete shipping information.

If you need to return an item to us, please read our Return Policy for more information.

Special Orders

Any Product that we do not stock in our warehouses is considered a “special order” item. Unless specified otherwise, special order items do not qualify for Free Shipping. Some Products on our website that are special order items will be designated as such in the item description.
Upon receiving your order for a special order product, we will process and send the order to the factory for manufacturing (if required) and shipping. Special order items will be shipped at the earliest possible date; please refer to the product description for the estimated delivery time. While we make every effort to ensure you receive your order by the soonest possible date, Magnus does not guarantee the timely delivery of any item.

For special order items not currently on our website, there is a minimum order of $300 or the manufacturer’s minimum order, whichever is higher, not including shipping and any applicable taxes or fees.

For information about returning a special order, please see our Return Policy.


 Ship Method

 Order Processing Time*

 + Transit Time

  = Total Delivery Time

 Next Day Air

 1 business day

 1 business day

 1-2 business days from order date

 2nd Day Air

 1 business day

 2 business days

 3 business days from order date

 3rd Day Ground

 1 business days

 3 business days

 4 business days from order date

 Standard Ground

 1 business day

 1-8 business days

 2-9 business days from order date

 Free Shipping

 1 business day

 1-8 business days

 2-9 business days from order date

 All Special Orders

 2-6 weeks

 1-8 business days

 3-8 weeks from order date

*Orders placed online and via phone are received into our system for processing the next business day.

Orders Damaged in Shipping

While every effort is made in packing and correctly filling your order, occasions will arise where a package is lost or damaged in transit. To insure your order is received complete and undamaged, we recommend the following order check-in procedure:

1. Inspect the entire shipment for visible damage prior to accepting the shipment, and note any damage on the delivery ticket/bill of lading before the delivery person leaves. For packages left at your doorstep, inspect the exterior of the carton(s) and note any large dents or tears on your packing slip (invoice).

2. Verify the number of packages delivered with the packing slip provided by Magnus.

3. Unpack your order immediately and inspect for hidden or concealed damage, even if you don’t plan on using the item right away.

4. Should any damage be discovered, retain the shipping carton and any inner packaging, request inspection immediately from the carrier as well as make a written request to the carrier. Hidden or concealed damage must be reported and an inspection requested within 5 days of delivery.

Then contact Magnus toll free at 1-855-962-4687 to inform us of the situation. Please have your order number, shipping information and tracking number ready to assist us in this process.

Magnus is not responsible for damaged items accepted and signed for at the time of delivery. Magnus will arrange for return shipping to our distribution center for an item that was sent to you in error, received defective, or damaged in shipping (assuming the criteria for the order check-in procedure outlined above has been reasonably met).

Canceling an Order

If you need to cancel an order, please contact us during our normal business hours as soon as possible, preferably by phone for fastest action. If the order has not shipped, we will stop the order and cancel or refund any charges we have posted for the order.
You will be responsible for round trip shipping costs on any order that has been shipped prior to cancellation, that is refused at time of delivery, or is shipped in good faith but returned to us due to incorrect or incomplete shipping information.

If you need to return an item to us, please read our Return Policy for more information.

Special Orders

Any Product that we do not stock in our warehouses is considered a “special order” item. Unless specified otherwise, special order items do not qualify for Free Shipping. Some Products on our website that are special order items will be designated as such in the item description.
Upon receiving your order for a special order product, we will process and send the order to the factory for manufacturing (if required) and shipping. Special order items will be shipped at the earliest possible date; please refer to the product description for the estimated delivery time. While we make every effort to ensure you receive your order by the soonest possible date, Magnus does not guarantee the timely delivery of any item.

For special order items not currently on our website, there is a minimum order of $300 or the manufacturer’s minimum order, whichever is higher, not including shipping and any applicable taxes or fees.

For information about returning a special order, please see our Return Policy.